SB ORDER NO. 02/2011 - Clarifications regarding new procedure of Claim

Clarifications regarding new procedure prescribed for settlement of deceased claim cases vide SB Order 25/2010.

SB ORDER NO. 02/2011

No.113-07/2008-SB

Government of India

Ministry of Communications & IT

Department of Posts

Dak Bhawan, Sansad Marg,

New Delhi-110001, Dated: 08..02.2011

To

All Heads of Circles/Regions

Addl. Director General, APS, New Delhi.

             Subject:- Clarifications regarding new procedure prescribed for settlement of   deceased claim cases
                            vide SB Order 25/2010.

Sir / Madam,

The undersigned is directed to say that PTC Mysore has sought clarifications on some points mentioned in the new procedure circulated for settlement of deceased claim cases vide SB Order No. 25/2010. Points raised and clarifications are given below:-

Sl. No.	Points raised	Clarification
1	What value of Stamp paper will be used for obtaining Affidavit, Letter of Indemnity, Disclaimer certificate of Affidavit.? Whether ‘Notary Public’ and ‘Oath Commissioner’ are one and the same? If not, where the oath Commissioner is available? Whether the claim application forms and annexures will be supplied by department viz PSD? If so, what will be the number of forms? It is suggested that all claim forms prescribed for SB and SC should be assigned different numbers.	The value of stamps on Affidavit differs from State to State as it comes under the State Stamp Act. Circles can circulate the value of stamps as per their State Stamp Act. Notary Public and Oath Commissioner are different and are available in every court complex. The form prescribed are to be supplied by the Department and for numbers allotted are given below:- 1) Form for claim of balance in the Savings Bank Account of deceased depositor- SB-30 2) Claim application form for settlement of Savings Certificates of the deceased holder where nomination is registered-NC-14. 3) Claim application form for settlement of Savings Certificates of the deceased holder where claim is preferred on legal evidence of heirship.NC-15. 4) Claim application form for settlement of Savings Certificates of the deceased holder where no nomination is registered or no legal evidence is produced.NC-16.
2	Whether payment of claim can be made by automatic transfer to POSB account of the claimant? It is suggested to make provision	All payments have to be made by crossed cheque only.
3	For Savings Certificate the limit prescribed for Time Scale SPM is mentioned as Rs.500/- which was earlier Rs.1000/-. Whether this is a typographical error or this limit has been reduced?	It was a typographical error. It may be read as Rs.1000/-.
4	For savings account having nomination or legal evidence, limit for only T/S SPM has been mentioned. It is presumed that LSG/HSG SPMs also can sanction such claim up to the limit prescribed for them in case of no nomination.	In case nomination is registered or legal evidence is produced there is restriction of amount to be sanctioned by T/S SPM or Selection Grade SPM up to the limit they are empowered to sanction claim in case of no nomination. In Note 1 below Rule 87(2) after the words Time Scale SPM words “or Selection Grade SPM may be inserted which was missed during typing. This will clear the confusion
5	Sanction limit of LSG SPM has been shown as Rs.5000/- whereas it was Rs.2000/- prior to 1.1.2011. Whether it is a typographical error or the power has been enhanced?	This was also a typographical error. This may be read as Rs.2000/-.
6	Clarification regarding Sanction of claim in favour of Succession Certificate holder where nomination is registered.	The Sanctioning authority has to give precedence to nominee over all other persons seeking claims. Only in those cases where the nominee has not claimed the amount and someone produces Succession Certificate or Probate of Will or Letter of Administration, the claim should be settled in favour of legal heir without waiting the nominee to prefer the claim.
7	In rural areas, Xerox machines are not available. As the claim application shall be treated as voucher, for keeping the claim application as office copy, whether claim application are to be obtained in duplicate.	This matter can be sorted out at local level and wherever necessary, the claim application can be taken in duplicate.
8	The mode of dispatch of sanction memo is not mentioned.	The need to dispatch the sanction will arise only if the claim is received by post. In such cases the sanction memo may be dispatched by service Insured Post.
9	In the claim application for Savings Account, provision of signatures of only Sr.PM/PM/SPM is provided whereas some cases require sanction of DPS/Regional PMG/CPMG.	Where none out of Sr.PM/PM/SPM are sanctioning authority, the sanctioning authority will issue formal sanction memo of the claim and return the whole case to concerned Sr PM/PM/SPM for payment. The concerned Sr.PM/PM/SPM will mention the particulars of sanction memo on the claim application and sign at the place marked for them to authorize  the payment.
10	In the format of application form for savings account, the wording , “To the Sr. Postmaster/Postmaster/Sub Postmaster………(Name of PO) printed twice which may be a typographical error. It should be confirmed.	This was a typographical mistake.

1.             The points raised and clarifications given may kindly be circulated to all post offices for guidance and necessary information.

2.             This issues with the approval of DDG(FS).

Yours faithfully,

(Kawal Jit Singh)

Assistant Director (SB)

SB ORDER NO. 01/2011 - Opening of Joint Account in PPF

SB ORDER NO. 01/2011

No.32-1/2011-SB

Government of India

Ministry of Communications & IT

Department of Posts

Dak Bhawan, Sansad Marg,

New Delhi-110001, Dated:       08.02.2011

To

All Heads of Circles/Regions

Addl. Director General, APS, New Delhi.

            

 

Subject: - Use of prescribed Account Opening Form (Form’A’) while opening PPF accounts to avoid irregular opening of Joint accounts in PPF.

Sir / Madam,

The undersigned is directed to say that this office is receiving large number of cases from circles/regions for regularization of irregularly opened Joint PPF accounts by converting into single accounts. As Department has no power to relax any statutory rule, all such cases are being referred to Min. of Finance (DEA) for regularization.

1.             Min. of Finance (DEA) while examining such cases has observed that Post Offices are using SB-3 for opening of PPF accounts which is meant for opening of SB/RD/TD/MIS accounts and this is resulting in opening of Joint PPF accounts as the form has provision for opening of joint accounts. Ministry has pointed out that PPF Scheme provides for ‘FORM-A’ as account opening form and if this form is used for opening of PPF account, there are less chances that a Joint PPF account could be opened.

2.            It is therefore requested to ensure that all post offices operating PPF scheme should use Form-A for opening of PPF account and no Joint PPF account is opened. Availability of this prescribed form in Post Offices operating PPF scheme may also kindly be ensured.

3.        This may kindly brought to the notice of all post offices operating PPF scheme.

                       This issues with the approval of DDG (FS).

                                                                            Yours faithfully,
                                                                           (Kawal Jit Singh)
                                                     Assistant Director (SB)

Syllabus for the post of Post Master Grade-I in Post Offices.

Syllabus for Departmental Competitive Examination for the post of Post Master Grade-I in Post Offices.

The examination for Postmaster Grade-I will consist of two papers of 100 questions; 90 minutes duration each. The questions will be on the pattern of objective type Multiple Choice Question (MCQ).

 Syllabus for these two question papers is given as under:

PAPER-1

(i) Customer Services and Grivances

(a) Post Office Guide - Part I

(b) Compendium of Processing and Disposal of Public Complaints

(c) Knowledge about DOPG, DOARPG and RTI cases

(d) Consumer Forum/ Post Forum/ Citizen Charter

(e) Central Civil Services (Classification, Control & Appeal) Rules

(f) Conduct Rules

(g) General Financial Rules

(ii) Postal Operations

(a) Postal Manual Volume V

(b) Postal Manual Volume VI (Part I, II and III)

(c) FHB Volume II

(d) POSB Manuals (Volume I, II and III) OR Compilation of POSB Manual Volume I and II written by Kanwaljit Singh, AD (FS), Department of Posts

(e) Project Arrow-Blue Book

PAPER – II.

(a) Knowledge of products and services of Department of Posts.

(b) Marketing: Principles of marketing assessment of related products and services.

(c) PLI/ RPLI, Post Office Insurance Fund Rule, outline knowledge about Insurance Schemes, Mutual Fund and other financial products and services in the market.

(d) General Awareness and Current Affairs including general mental ability test covering logical reasoning (verbal and non verbal), numerical analysis (arithmetic) and basic mathematical equations and statistical tools like mean, median, mode, graphical representation of data, comprehension and basic language skills.

(e) General principles of technology.

(f) Basic technology requirement-computer, server, laptop

(g) Connectivity of computers.

Clarification on increase in certain allowances by 25% as a result of enhancement of DA w.e.f 01.01.11

No. 1201 1/01/2011-Estt. (Allowance)

Government of India

Ministry of Personnel, Public Grievances and Pension

Department of Personnel & Training

New Delhi, May 4, 201 1

OFFICE MEMORANDUM

Subject: Clarification on increase in certain allowances by 25% as a result of enhancement of Dearness Allowances w.e.f. 1.1.20 11 –Reg.

On the above mentioned subject, it is stated that consequent upon enhancement of Dearness Allowance payable to Central Government employees @ 51% w.e.f. 1" January, 201 1 vide Ministry of Finance, Department of Expenditure O.M.  No.1 (2)/2011-E-I1 (l3) dated 2 4 March, 201 1, the following points are clarified:

a) The annual ceiling limit for reimbursement of Children Education Allowance shall be Rs.15,000/- per child. Accordingly, the quarterly claim could be more than Rs.3750/- in one quarter and less than Rs.3750/- in another quarter subject to the annual ceiling of Rs.15,000/- per child and Hostel Subsidy shall be Rs.3750/- per month per child;

b) The rates of Special Allowance for Child Care to women with disabilities stands revised to Rs. 1250/- per month; and

c) The annual ceiling for reimbursement of education allowance for disabled children of Government employees shall be treated as revised to Rs.30,OOO/-per annum per child and the rates of Hostel Subsidy for disabled children of Government employees shall be treated as revised from Rs.6000/- per child per month to Rs.7500/- per child per month.

2. These revisions are applicable with effect from 1' January, 201 1

3. These revisions shall be subject to other terms and conditions mentioned in this Department's O.M. No.120I110312008-Estt (Allowance) dated 2.9.2008 and O.M. No 1201 1/04/2008 dated  11.9.2008.

(Vibha Govil Mishra)

Change of pattern and syllabus for IP Exam (Departmental)

 

Directorate vide letter No. 7-14/2011-SPB-II dated 9-3-2011 has circulated revised Pattern and Syllabus for Limited Department Competitive Examination for the post of IPs for filling up 66.66% vacancies in the Department. The examination will now be held without the aid of books. The date for holding of the Examination will be communicated separately by the DE Division. Revised Pattern and Syllabus is as under:

Sl. No.	Heading	Existing Syllabus and Pattern	Revised Syllabus and Pattern
1.	No. of Papers	5	4
2.	Syllabus	Paper I – Postal Manual Vol. V, Postal Manual Vol. IV, Postal Manual Vol II, CCS (Conduct) Rules, Postal Manual Vol. III, MTT	Paper I – (1)   Acts/Rules/ Guidelines Instructions relating to Inland & Foreign Posts, Mail Operations, Money Remittances, Savings Bank Schemes and Certificates Rural and Postal Life Insurance. (2)     Organization of Department, Office Procedure and Material Management for optimum utilization of network, Establishment and Administrative Matters.
		Paper II – Postal Manual Vol VIII, PO Guide Part I and II, Postal Manual Vol VI (Part I, II AND III) POSB Manual Vol. I & II Postal Manual Vol. VII	Paper II – CCS (Conduct) Rules, CCS (CCA) Rules, Accounts, FRs & SRs and FHBs.
		Paper III – FHB Vol. I & II, FRs and SRs, CCS (Pension) Rules, CCS (Leave) rules, CCS (Joining Time ) Rules	Paper III  (1) Constitution of India (2) Short title, extent, commencement and definitions of CPC & Cr PC. (i) Cr PC: Proclamation for person absconding attachment of property of person absconding, claims and objections to attachments, release, sale and restoration of attached property. (ii) Indian Evidence Act: Short title, extent and commencement Of  the relevancy of the facts: Evidence may be given of facts in issue and relevant facts, relevancy of facts forming part of the same transaction, facts which are the occasion, cause or effect of facts in issue; motive, preparation and previous or subsequent conduct. Facts which need not be proved: Of oral evidence: Of documentary evidence (iii) Indian Penal Code: General Explanation: Of Punishments Of offences by or relating to public servants Of contempt of the lawful authority of public servants Of the criminal breach of contract of service (3)     RTI Act and Consumer Protection Act
		Paper IV – Indian Post Office Act., Government savings Bank and Certificate Acts, IPC, Evidence Act, Cr. PC, CAT, Consumer Protection Act	Paper-IV: English Language General Knowledge & Reasoning/ Intelligence
		Paper V – Essay, General Knowledge, Computer Basics and Intelligence Test.
3.	Marks	Each paper carries 100 marks	Each appear will carry 300 marks
4.	Duration	Duration for each paper is 3 hrs.	Duration of each paper would be 3 hrs.
5.	No. of Questions	Subjective type Questions	150 Multiple Choice Question (MCQ) in each paper
6.	Qualifying marks	40% marks in each paper subject to an overall average of 45% for general category and 33% marks in each appear subject to an overall average of 38% for SC/ST	No change
7.	Assessment of APAR / ACR	Not included	The Competent Authority will ensure and certify the following before recommending the  application of the official for examination: (i)      No disciplinary action is pending or contemplated against the applicant (ii)    No punishment is current against the applicant (iii)    No adverse entry in the APAR/ACR in the last five years.